up&Up official shop

SHIPPING GUIDE

SHIPPING

 

All items are made-to-order using a variety of print providers that we work with. Each provider has different production and shipping times based on the item being made. Certain items of your order may be shipped separately as they become available.

 

Please refer to the table below for estimated completion times for your item(s):

 

PRODUCTION / SHIPPING TIME TABLE

Item Production Time Shipping Time
Shirt 2-3 Days 5-7 Days
Sweatshirt 2-3 Days 5-7 Days
Headwear 2-7 Days 3-8 Days
Bag 2-3 Days 5-7 Days
Towel 2-3 Days 2-5 Days

 

TRACKING

 

Shipment tracking is provided at no additional cost. We will send you an email with a tracking number for your order as soon as it is shipped. If items are shipped separately, you will receive a tracking number for each separate shipment in your order.

If your item(s) are not delivered within the time frames stated in the table above, please send us an email at shop@upandupofficial.com with your name and order number. We will reach out to our print providers and resolve the issue expeditiously.

 

RETURNS

 

For information about returns, please review our Refund Policy.